Before we start About our terms and conditions Please read these terms carefully as they make up your agreement with us, together with your booking confirmation and the information on our website and in our brochure.

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Our kids’ clubs and activities are very popular and fill up quickly, so you’ll need to book activities the moment you get here.

To secure your place on an activity, we recommend booking online at haven.com/activitybundle before you go.

(We do of course make CRB and other checks on everyone working with kids before we employ them).

Guests with special needs We’ve built our holiday homes and facilities to suit a range of access needs.

So please check this as soon as you receive it, and make sure you tell us if any of the details of your booking change after you’ve booked.

The total number of people coming with you (including children and babies) mustn’t be more than the capacity of your caravan holiday home.

Unfortunately, we can’t offer everything that families with babies need in all of our caravan holiday homes and park facilities.

Bringing your kids There’s plenty of exciting indoor and outdoor stuff for kids to do at Haven.

We’ll do everything we can to keep you and your little ones safe at Haven.